Your Key To Professional

Property Management

702-362-8099

 

OWNER FREQUENTLY ASKED QUESTIONS

  • Why should I go with your company?

    New West Property Management was originally established in 1993 and collectively, we have over 40 years of experience! All of our property managers are seasoned Nevada Real Estate licensees whom are dually licensed to manage your rental property. Each manager is very knowledgeable and readily available to take care of your needs. We are proud of a professional support staff that has worked as a team for many years and offers the best service. Our good reputation and solid business practice is why you should add your property to our inventory of over 1000 houses across the valley! You can feel confident, whether you are 10 or 1000 miles away, that your investment is being managed with quality care.

  • What are your fees?

    Our fee structure is competitive offering you maximum value. Please contact us today for a complimentary market analysis and quote for service.

  • What is included in the management?

    The services we provide encompass a wide range of duties. It begins with marketing the property, placing a qualified renter, collection of rent, maintenance facilitation, property surveys, eviction processing and so much more. Call on our experienced managers for more detail.

     

  • How do we know what the property will rent for?

    We will research comparable units (similar size, features and amenities) to make a recommendation based on current market trends. Our goal is to price the house in a manner that will maximize exposure resulting in placement of a well qualified tenant.

  • How do you advertise?

    • MLS
    • Las Vegas Review Journal
    • Military Advertising
    • Syndicated Internet Marketing
  • Do you screen the applicants?

    We perform a comprehensive screening of each adult applicant not limited to residence history, employment status and credit history.

  • How will I receive my rental proceeds?

    You have the choice of having a check mailed directly to you or direct deposit. We also offer debt service to pay recurring expenses (i.e. mortgage & HOA payments, taxes, etc.). In addition, you will receive a monthly statement. It is computer generated, not hand written, and includes all repair receipts for work completed.

    View your account 24/7 by utilizing our owner web access feature where you can view payments, bills, make contributions when needed and much more!

     

  • When are evaluations of the property done?

    Before a tenant move-in and again when a tenant moves out. Prior to the execution of a lease renewal, if requested, we will schedule an interior evaluation. We are not certified home inspectors; during our visit we observe the condition of the house.

  • Do you sell real estate?

    New West is a NV real estate brokerage licensed to sell real estate. This service is extended by invitation only as our attention is focused on the properties we manage. If you are in the market to purchase or sell property we are delighted to refer you to a Realtor.

  • Who holds the tenants Security Deposit?

    Management holds the Security Deposit in a Trust account in accordance with Nevada Revised Statutes.

  • How do you handle evictions?

    The eviction process in Nevada, when compared to other areas of the country, is fast. We begin the eviction process on or about the 5th of the month by using a local process server to issue a 5 Day Pay or Quit Notice at the property. When the prescribed time has expired and the tenants have still not met their obligations we will file the appropriate paperwork (Affidavit of Complaint, Order for Summary Eviction, Instructions to the Constable etc.) with the Justice Court and Constables office. Usually between 2-4 business days later the tenants will be physically removed from the property and the locks will be changed. The entire process averages about 4-6 weeks.

  • How can I be sure the tenant will maintain my property?

    Being a landlord is a 'business'. With any business or investment there comes with it a certain amount of risk. The most realistic answer to the question is that you "can't be sure" of anything. However, you can take the necessary steps to reduce your risk by using a property manager that has a comprehensive screening process, executes a solid lease agreement and checks on the tenant periodically. A relatively small percentage of people cause major amounts of damage to a property. There is also a small percentage of tenants that will go out of their way to improve the property. Most people fall in the middle. There are no guarantees in this business. Your best protection is to be financially prepared in the event of a vacancy, damage and/or major repair and to maintain adequate landlord insurance.

  • How do I get money that is owed after a tenant leaves?

    We will attempt to collect a debt for 30 days after the end of tenancy. If no agreement is reached the file will be sent to a collection agency. It is always recommended that you pursue legal advice from a licensed attorney.

  • What is involved in preparing a property to be rented?

    Your property will rent faster and demand a higher rent value if it is clean and in good condition. This means the interior and exterior should be free of all personal effects, well maintained and clean. Carpets must be professionally cleaned prior to a tenant accepting possession. Flooring and walls in good repair. The house must be in habitable condition in accordance with Nevada Revised Statutes and all essential services operating in good condition.

  • When can we start?

    If you are not currently involved with a licensed management firm we can start immediately. Call today to set up an appointment with one of our experienced property managers. When we begin advertising, the property must be ready for an approved applicant to take possession.

  • My insurance agent will not list your company as additional insured, now what?

    Unfortunately, this contract requirement is not negotiable. By naming New West as additional insured, your insurance company is agreeing to provide a legal defense under the liability portion of your policy only. If your carrier is refusing your request we are more than happy to provide you with a list of reputable insurance agencies that are ready to accommodate your needs.

New West Property Management

5405 W Flamingo Rd. •  Las Vegas, NV 89103

Monday - Thursday 8:30AM - 5:30PM

Friday 8:30AM - 5:00PM

Sat. & Sun - CLOSED

Ph: 702.362.8099

Fax: 702.362.2454

Copyright © 2017 New West Property Management