Your Key To Professional

Property Management

702-362-8099

 

TENANT FREQUENTLY ASKED QUESTIONS

  • How do I qualify to rent?

  • How long does processing take?

    Processing may take 2-3 business day for a completed application. Immediate (same day of application submission) move in is not permitted.

     

  • What are move in cost?

    Once the application is approved the Security Deposit is due, in full, immediately in order to take the property off the rental market. We will hold the property for a maximum of two weeks, from the date of approval. Total move in cost varies per property. At minimum the security deposit and first month’s rent are due prior to move in. ALL MOVE IN COST(S) MUST BE PAID IN THE FORM OF CERTIFIED FUNDS

     

  • Who pays utilities?

    Although each property has different requirements for utilities, generally, the tenant is responsible for power, water, gas and trash.

  • Where do I pay my rent?

    Rent may be paid online subject to a nominal fee. Alternately rent can be paid at the office of New West Property Management.

     

  • When is my rent due?

    Rent is due on or before the first day of every month, regardless of the day of week or holiday. You can pay your rent before it is due. Online rent payment option is available approximately five days before the due date.

     

  • When is my rent late?

    Rent is considered late after close of business on the third day of the month. Late rent must be paid in the form of certified funds, NO PERSONAL CHECKS WILL BE ACCEPTED. Paying rent online is NOT an option for late rent.

  • Who is responsible for repairs?

    Residents are responsible for contacting management to report all repair issues. NWPM will contract for and facilitate execution of the repair. In accordance with the lease agreement tenants will be responsible for any repair $100 or less OR any repair caused by tenant misuse/neglect. Please review your lease for specific details or call us with questions.

  • Do you accept pets?

    Company policy prohibits any Pit-bull or Rottweiler dog breeds on property at any time (mixed & pure bred). All other animals are approved on a case by case basis.

  • Do I have to give a thirty day notice to move?

    Yes. A thirty day notice, in writing, must be given on the first of the month for the last day of the calendar month. Thirty day’s notice is required even if you are moving out at the end of your lease.

  • How do I get my Security Deposit Back?

  • What if my circumstances change and I have to move before my lease is up?

    You are still required to give a 30 day notice as well as pay the rent. Your financial obligation to the lease is not removed with early lease termination. There is not a “buy out” option. When a lease contract is broken a hardship is created for the homeowner. The best way to handle it is to give a 30 day notice, leave the property in move in condition for the next tenant and continue to pay the rent until a new lease is executed. Failure to satisfy the contract can result in derogatory reports to credit agencies and/or a small claims judgment against you. It can have lasting effects on your rental & credit history.

  • Why do I have to get renters insurance?

    To protect your personal content’s and provide liability coverage. The homeowner’s policy only provides coverage for their loss, it does not afford you any protection in the event your personal belongings are damaged/stolen. There is a minimum liability limit of $100,000 and management must be listed as Additional Interest so that we are notified of any policy changes/cancellations.

New West Property Management

5405 W Flamingo Rd. •  Las Vegas, NV 89103

Monday - Thursday 8:30AM - 5:30PM

Friday 8:30AM - 5:00PM

Sat. & Sun - CLOSED

Ph: 702.362.8099

Fax: 702.362.2454

Copyright © 2017 New West Property Management